Privacy Policy

Rookie Ninja Distribution is a value-added IT distributor headquartered in Dubai, UAE. We serve vendors, resellers, channel partners, and corporate clients across the Middle East, Africa, CIS regions, and India. We are the data controller responsible for the personal information collected through this Website.

We collect two categories of information through this Website: information you provide to us directly, and information we collect automatically.

2.1 Information You Provide Directly

When you interact with our Website — whether by submitting a contact form, applying for a job, requesting a partnership, or reaching out to our team — you may provide us with:

• Identity information: Full name, job title, and company name
• Contact information: Email address, phone number, and mailing address
• Professional information: Resumes, LinkedIn profiles, or other career-related materials submitted through our careers section
• Business information: Company type, region of operation, product interest areas, and vendor requirements
• Inquiry content: The subject and body of any message submitted through our contact forms

You are not required to provide personal information to browse the Website. However, failing to provide certain details may limit our ability to respond to your inquiry or process your request.

2.2 Information We Collect Automatically

When you visit and navigate our Website, we may automatically collect certain technical and behavioral data, including:

• Device and browser information: Device type, operating system, browser type and version
• Usage data: Pages visited, time spent on each page, links clicked, and navigation paths
• IP address and location data: Your approximate geographic location based on your IP address
• Referral data: The website or search query that directed you to our Website

This data is typically collected through cookies, web beacons, and similar tracking technologies, as described in Section 5 below.

2.3 Information from Third Parties

In some cases, we may receive information about you from third parties, such as vendor partners who refer resellers or clients to us, publicly available professional directories used to verify partnership eligibility, or analytics and advertising service providers who support our website operations. We handle any third-party sourced data in accordance with this Privacy Policy and applicable law.

Rookie Ninja uses the information we collect for the following purposes:

We do not use personal information submitted through this Website for unsolicited marketing communications without your prior consent.

Rookie Ninja does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

In all cases, we take reasonable steps to ensure that any party receiving personal data from us handles it responsibly and securely.

5.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website recognize your device, remember your preferences, and understand how you interact with content. We also use similar technologies such as web beacons and analytics scripts.

5.2 Types of Cookies We Use

5.3 Managing Your Cookie Preferences

You may adjust your cookie settings at any time through your browser preferences. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of some areas of the Website. Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

We retain personal information only for as long as is necessary to fulfill the purpose for which it was collected, or as required under applicable UAE law and regulatory obligations.

• Inquiry & contact form data is typically retained for up to 2 years from the date of submission, unless an ongoing business relationship is established.
• Career application data is retained for 1 year from the date of submission, unless the applicant is engaged or specifically requests earlier deletion.
• Automatically collected analytics data is retained in anonymized or aggregated form and does not identify individual users.

When personal data is no longer needed, we securely delete or anonymize it in line with our internal data management practices.

Rookie Ninja takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

• Secure HTTPS encryption across the Website
• Access controls restricting personal data to authorized personnel only
• Regular review of our data handling and security practices
• Use of reputable, security-certified third-party service providers

While we take all reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of information transmitted to or from our Website. If you believe your data has been compromised in connection with our Website, please contact us immediately.

Depending on your location and applicable law, you may have the following rights in relation to your personal data:

To exercise any of the above rights, please contact us using the details in Section 13. We will respond in accordance with applicable UAE data protection law, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

Rookie Ninja operates primarily within the UAE, with business activity spanning the Middle East, Africa, CIS regions, and India. In the course of our operations, your personal data may be accessed or processed by our teams or service providers located outside the UAE.

Where such international transfers occur, we take appropriate steps to ensure your data receives a comparable level of protection, including contractual safeguards with service providers as required under applicable law. We do not transfer personal data internationally for purposes beyond those described in this Privacy Policy.

This Website is intended for professional and business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

If you believe that a minor has submitted personal information through our Website, please contact us and we will take prompt steps to delete that information from our records.

Our Website may contain links to external websites, including vendor portals, partner platforms, and product pages operated by third parties. This Privacy Policy applies only to our Website.

We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit before submitting personal information.

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Website functionality. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of the Website following any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to us using the details below.

We are committed to addressing your privacy concerns and will respond to all legitimate requests as promptly as possible and in accordance with UAE data protection law.